Refund Policy
At BinFazal Collection, customer satisfaction is our priority.
Return Eligibility:
You may request a return within 7 days of receiving your order. The product must be unused, and in original packaging.
Non-Returnable Items:
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Used products
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Damaged items caused by customer handling
Refund Process:
Once we receive and inspect the returned item, your refund will be processed within 5–7 working days.
For Cash on Delivery orders, refund will be transferred via bank transfer or mobile wallet.
Exchange Policy:
Exchanges are allowed only in case of defective or incorrect item delivery.